In this APMEX Review, we examine the business and what it offers clients. We run through APMEX's strong points, what we didn’t like, and whether we would use it to invest in gold or a gold backed IRA or not.
Who is APMEX?
American Precious Metals Exchange (APMEX) is an Oklahoma based investment company that was founded in 2000. The point of call for all inquiries by investors in Jana Hale, the company’s service manager.
APMEX has a wide range of financial products available, which are at competitive rates. They have bullion products, coins, bars and also numismatic coins from pre-1933. In addition to precious metals they have international currencies and commemorative coins for sale too.
What Does APMEX Offer?
APMEX sells various products for investment including platinum, gold and silver. These are all available online using the company’s website. They have products from various different countries including gold and silver Maple Leafs from Canada, Krugerrands from South Africa, and American Eagles.
APMEX Review - What To Like About APMEX
Great Sales Staff
APMEX has a very knowledgable and highly efficient sales team. They are eager to explain to clients the different products and services offered. If you wish to invest with APMEX they will give you all the information you need about their products.
From researching the company and looking at various independent ranking companies, APMEX does have great ratings. It was given an A+ rating by the Better Business Bureau, received a AAA rating from the Business Consumer Alliance, and has five stars on TrustLink. However, it also has a mix of negative complaints and positive reviews.
Varied Payment Options
If you choose to use APMEX, there are several payment options available. These include bank wires, personal checks, cashier’s checks, money orders, credit cards and certified checks. For larger amounts over $2,500 bank wire is the best and preferred option.
However, there are minimum order charges involved. They break down like this:
US Transaction minimum order fee = $50
Orders from Canada minimum order fee = $250
Orders from Europe, Australia, etc. minimum order fee = $1,500
APMEX Review - What We DIDN’T Like About APMEX
Several investors have complained about the second-rate coins that they have received from APMEX. They believe that the coins delivered from APMEX are not the best value for money as an investment. Despite having generally good reviews, if thinking about investing with APMEX, you should fully investigate this gold investing company.
Several clients have complained about APMEX regarding their failure to deliver or defaults. People looking to invest in gold and other precious metals should see this as a red flag. It is only correct that you receive your orders in an appropriate time from when you pay for the goods. This is problematic for current and future customers of APMEX as secure and timely delivery are important.
Inferior Customer Service
Anxious or concerned customers that have queries about their late deliveries have to wait a long time to get a response to their questions and this creates further worry
|Initial Setup Fees||$50|
|Annual Admin Fees||$75|
|Annual Storage Fees||$100+ (Scaled Rate)|
|Minimum Purchase Amount||$2,000|
|Preferred Depository||Delaware Depository|
APMEX Review - Rankings, Complaints and Customer Reviews
Below you can find APMEX ratings and performance given by various trusted and impartial companies. All of these companies consider customer feedback and complaints on record against APMEX.
Better Business Bureau (BBB)
APMEX has been accredited by BBB since 2004, but this accreditation does not automatically mean that BBB endorses the company.The company holds a Better Business Bureau `A+’ rating, however there have been 32 complaints against the company in the last 3 years, which is quite high. (Read More)
Business Consumer Alliance (BCA)
APMEX holds a AAA ranking on the Business Consumer Alliance website, and this is the top possible ranking. . There are as of the moment no complaints about APMEX, but there is also very little information about the company good or bad on the BCA. They have only 1 APMEX review on BCA and that review gives the company just 2 out of a possible 5 stars. (Read More)
On the review aggregator site TrustLink, APMEX has a 5 out 5 stars ranking but this ranking is based on just 1 review.
The Ripoff Report reveals several complaints about APMEX. Clients report various negative situations as can be seen below. These statements should be of serious concern to any investor seeking to invest in gold and other precious metals. One client wishing to cancel his order with APMEX was mocked by their customer service team and also ignored when he tried to cancel the order.
This raises doubts over whether or not the company wants to develop a good relationship with you as an investor or not.
Here are a few customer reviews taken from their website:
APMEX Review – Closing Thoughts
Many people enjoy APMEX’s products and services, such as their payment options and SSL-encryption on their site. With this noted there are also a few reasons why it may be best to look further when choosing the right investment company for you.
The following are some of the reasons why many people prefer to choose a different company than APMEX:
Delays or defaults in delivery
Inferior quality of products
Unusually long response times from customer service agents
A lot of complaints on the Better Business Bureau
These are APMEX’s weak points. As an investor it may be wiser to choose a company with better customer service and a very dependable reputation from many clients.
When you start investing two of the most valuable things are at stake: your time and your money. So it is smart to choose a company that has a rock-solid reputation and delivers high quality customer service.
Which Investment Company do We Recommend?
Official Website – Client Testimonials – Recommended Packages
Give them a call: 1 877 962 1133
Anyone looking to safeguard their assets for the years ahead should consider carefully who to choose. While completing this APMEX review, there are several issues which other companies do not suffer from. Our best recommendation is Regal Assets for the following reasons:
Fast processing times
Excellent selection of coins
Patient and attentive agents and financial experts
Regal Assets also has 1000+ positive reviews across various independent review sites.
If you want to learn more about this company and what it can offer you check out the Regal Assets official website or call 1 877 962 1133